Listen. Learn. Deliver. That’s what we’re about.
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. From unconventional PC startup to global technology leader, the common thread in Dell’s heritage is an unwavering commitment to the customer. Explore the company timeline below to learn how this guiding principle built Dell and inspired IT solutions and services that give customers the power to do more.
Dell leads enabling standards and technologies through industry groups and strategic partners. We partner, rather than compete, with top industry technology suppliers and original development manufacturers. These partnerships give us a uniquely broad perspective on the computing landscape.
Since the first Dell PC was introduced in 1986, Dell has continued to shape the industry by breaking new ground and pioneering critical developments in home, small business and enterprise computing. We gather requirements directly through tens of thousands of daily customer interactions, organized events, social media venues and customer panels. Maintaining strong internal development capabilities, we spur innovation that delivers value to customers. Dell's research and development efforts now span the globe, driven by some of the industry's foremost product designers and engineers. At the core of Dell's innovation approach; however, remains an unwavering commitment to deliver new and better solutions that directly address customer needs.