Neustar

Founded: 1996
Employees: 1001-5000
Information TechComputer & Network Security

Vice President, Marketing - Center of Excellence

Neustar, Inc. is a leading global information services provider driving the connected world forward with trusted, holistic identity resolution. More information is available at https://www.home.neustar.

Job Requisition:

R-1665 Vice President, Marketing - Center of Excellence (Open)

Primary Location:

SAN FRANCISCO

Job Description:

POSITION OVERVIEW

The Vice President, Marketing Center of Excellence’s primary responsibility is to lead the Marketing COE team, which serves as an extension of the Product Marketing Management (PMM).  He/she will be responsible for leading a team to deliver best-in-class demand generation focusing on lead acquisition, rigorous and systematic nurture, a robust partnership with sales, continuous operational improvements and exceeding expectations on outcome oriented KPIs.  The team is also responsible for developing, activating and producing outstanding 360 integrated campaigns across paid/earned/owned media, events and partnerships; the development and ongoing management of an improved digital experience including web, social, and content; industry leading PR and media-relations; and a top notch in-house creative studio.

Reporting to the Chief Sales and Marketing Officer, this person will be a key figure in the company and a member of the Sales and Marketing leadership team.  He/she will be responsible for leading a team of 25+ subject matter experts in demand generation, media/events/partnerships, AR and PR, and creative services to work hand-in-hand with product marketing teams to grow bookings and revenues for our leading global information services company.  This role will require close partnership with Product Marketing and Sales. 

He/she will focus primarily on executional transformation – improving execution of marketing programs and activities that drive pipeline and bookings.   The role requires an individual with strong functional expertise, deep domain / subject matter expertise, demonstrated financial acumen and budget management capabilities, as well as established industry-relevant contacts.

KEY RESPONSIBILITIES

  • Managing diverse cross-functional team of marketing professionals
  • Coordinating and enhancing marketing strategy and implementation across Neustar lines of business and OneID
  • Developing and streamlining marketing processes to drive cost-efficiencies and productivity enhancement
  • Systematizing GTM, materials, and knowledge sharing to harmonize the Neustar Way across lines of business
  • Works closely with PMM teams to build an integrated marketing plan that drives solution market awareness and demand generation to meet stated business goals.
  • Development and management of strong demand generation capability, coordinated effectively with PMM GTMs and collaborating seamlessly with Sales Development and enablement
  • Measuring success of marketing and creative campaigns across the business with a balanced scorecard of KPIs
  • Development and management of centralized market-facing communications platforms, including website, media, events, partnerships and PR
  • Selection and management of marketing agency partners and review of their activities
  • Recruits, trains and develops team, conducts annual performance reviews and strong at growing and developing a team.

Specific KPIs against which the performance will be measured

  • Pipeline/demand creation
  • Improvement of Brand Health
  • Budget Management
  • % projects on time, scope & budget
  • Close skills gap for staff/development plans in place
  • Strong achievement on engagement survey/pulse survey/focus groups
  • % succession plans in place for company
  • % poor performers exited
  • Policies & processes up to date/in compliance
  • Low voluntary attrition.

RACI

Corporate Marketing

Create product positioning strategy

C

Rationalize voice of the customer & market

C

Develop marketing GTM strategy*

C

Drive solution-specific demand to build pipeline

R

Measure the effectiveness of demand gen

C

Develop sales GTM strategy **

C

Develop effective sales enablement programs

I

Create effective marketing programs by solution family

R

Drive Thought Leadership by solution family

R

Generate enough pipeline to meet bookings

C

Drive CSAT; elevate product experience issues

I

Drive cross-sells and upsells

C

Reduce & manage churn

I

* Incl. VP, USP, Target Audiences, Positioning, Penetration tactics, Packaging

** Incl. account planning, pipeline & bookings plan

QUALIFICATIONS

The ideal candidate will be a seasoned marketing executive with experience leading marketing strategy, and working in a matrixed organization in close partnership with Product and Sales for a global organization delivering complex, highly technical products or services. The role requires an individual with strong analytical, leadership, and partnering skills in addition to expect knowledge of one or more marketing automation systems (i.e Marketo, Hubspot)

This person should have worked in a larger, established company; however experience in an entrepreneurial, fast growing environment is highly desired. He /she must have a proven track record of operating in an environment of sustained revenue and profitability growth while demonstrating a customer-centric leadership style.

Demonstrated success in effectively leveraging cross-functional and highly matrix resources to deliver high-quality customer-focused solutions.  The ability to build relationships, work across functional lines, possess superior interpersonal and communications skills, and influence without authority are key capabilities for a leader in this role. 

EDUCATION:

  • Undergraduate degree is mandatory
  • Master’s degree is highly desirable

Competencies, Skills, and Attributes

Leadership Skills:

  • Must be strong leader capable of managing a team simultaneously going through significant growth and change.
  • Must be tenacious, yet thoughtful in their approach.
  • He or she will be highly driven, but capable of managing in a collaborative environment.
  • Must thrive in a culture surrounded by lots of very smart people, with deep domain knowledge.
  • A flexible and adaptable management style will be key leadership criteria.

Business Acumen:

  • A customer-focus and solid financial grounding related to managing budgets.       

Teamwork:

  • A team player who can operate effectively in a trust-based, integrity-driven corporate culture.
  • An individual with superior interpersonal and communications skills who can function effectively as a member of the company’s executive team and can forge close working relationships across the enterprise. 
  • A hands-on, roll-up-the-sleeves executive. 

Personal Characteristics:

  • Impeccable personal character and professional integrity;
  • Able to make decisions that are balanced and based on the team’s input. 
  • Resolute, yet compassionate; disciplined, yet flexible; open-minded, yet firm.
  • An executive who is able to maintain a spirit of entrepreneurial adventure; someone who will set a fast pace for the rest of the team without compromising attention to detail. 
  • A person who loves to work hard, rejects setbacks, and values winning.
  • A natural leader people want to follow.

Neustar does not accept unsolicited resumes from external firms or agencies.  Neustar will not be responsible for placement fees associated with unsolicited resumes.

DIVERSITY
Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure. Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected. Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage. The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.

EOE of Minorities/Females/Vets/Disability
Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.

 
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