Products and Technology
Leader - Global Network Strategy, Capacity & Performance
Locations - Burlington, MA; San Francisco, CA; Bellevue, WA; Herndon VA; Indianapolis, IN
About Salesforce Infrastructure Engineering
Salesforce hosts web services and applications written by thousands of internal developers and tens of thousands of customers to provide the largest business automation cloud on the planet. We are building out our teams to reinvigorate the way we deliver, deploy, operate, secure, monitor, and repair our data centers and the code that runs across them - at consumer web scale. We are looking to add experienced network engineering leaders who can step up and own large portions of that vision.
The network is the most fundamental substrate of the Salesforce Customer Success Platform. And in any network, there are a set of individuals that are empowered to make decisions which influence connectivity and performance for every element of the business.
At Salesforce, the Global Network Strategy team is empowered to make those decisions. As its leader, you are responsible for them.
Perhaps you've chatted live with a support agent on a website. Updated a sales lead on our CRM platform? Created an email journey within Marketing Cloud? Or maybe you just checked up on your social media mentions with Social Studio. All of these services, and many more, rely on the global Salesforce network to meet the needs of our customers.
As the leader of the network strategy, performance & capacity planning function, you will lead and manage the team responsible for several key network functions:
You'll act as a functional leader in this role, meaning that your technical acumen and experience should meet (and ideally exceed) that of your team members. You'll be expected to contribute meaningfully to technical discourse, and act as an engineering resource that can also service the team's work stream. You'll also be expected to construct, curate and report on the team's backlog and work output.
Your choices in connectivity vendors, cable systems, fiber-optic cable routes and equipment directly drive the kind of industry-leading connectivity that our customers and partners have come to expect and build their businesses around.
In addition to making correct connectivity choices, it's your responsibility to stay ahead of our business growth. Salesforce regularly delivers new product functionality, new features and expanded customer capacity that, in addition to M&A activity, drives massive, web scale network demand. In your role leading network capacity management, it's up to you to ensure that the network scales ahead of our business.
Are you an upcoming or recent graduate (within the past 2.5 years)? Please check out our FutureForce program at www.salesforce.com/futureforce. We appreciate your interest but we are seeking industry experienced engineers.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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